FAQ

Find answers to our most frequently asked questions.

What forms of payment are accepted?

We accept payments via VISA, Mastercard, American Express, Google Pay, Maestro, Shop Pay, Union Pay, Apple Pay, and PayPal.

How do I know if my payment has been received?

Once your payment is completed, you'll receive an automated email confirming your order. Please keep this email until your package arrives. If you don’t see it in your inbox, check your spam or junk folder. Contact us

How can I track my shipment?

After your order is shipped, you will receive a shipment confirmation email within 24-48 hours. This email will include a tracking number so you can monitor your package's progress.

How long does it take for orders to be processed before shipping?

Orders are processed within 1–3 business days. Please note that processing times do not include weekends or holidays. Contact us

What are your shipping rates and estimated delivery times?

We offer standard free shipping with an estimated delivery time of 8–12 business days for all orders. Contact us

Do you ship internationally?

Yes, we ship internationally.

How can I contact customer support?

You can reach our customer support team by using the contact form on our website or by emailing us directly at support@retroviewsnap.com.